SHIPPING & RETURNS
Shipping Policy
At GUDBOY, we strive to get your order to you as quickly and efficiently as possible. All orders are processed within 2 business days (excluding weekends and holidays) and shipped using trusted carriers. Shipping times and costs vary based on your location and the selected shipping method at checkout.
Once your order is shipped, you will receive a confirmation email with tracking information. We take great care in packaging our products to ensure they arrive in perfect condition. Please note that international shipments may be subject to customs fees or import duties, which are the responsibility of the buyer.
If you have any questions about shipping, tracking, or delivery times, feel free to reach out—we’re happy to help!
Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns and exchanges within 10 days of delivery. Items must be unused, in their original packaging, and in resellable condition to qualify for a return or exchange.
To initiate a return or exchange, please contact our customer support team with your order number and reason for the return. Once your return is approved, we will provide you with instructions on how to send your item back. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed to your original payment method once we receive and inspect the returned item. If you opt for an exchange, we will ship the new item as soon as possible.
If you have any questions or concerns about our return policy, feel free to reach out—we're here to help!